Call Center News / Telemarketing and Leads

Solar Energy Will Thrive

Solar Energy Will Thrive David Sandalow, the inaugural fellow at Columbia University’s Center on Global Energy Policy, is a former under secretary of energy and assistant secretary for policy and international affairs at the U.S. Department of Energy. UPDATED MAY 3,...

New solar energy amendment headed to Florida primary ballot

TALLAHASSEE — Florida legislators voted Wednesday to put a clean energy amendment on the August primary ballot, allowing voters to decide whether or not to give businesses two different tax breaks when they install solar panels on their properties. The...

Hilton seeks 70 part-timers for virtual call center

In a new move for its Orlando operations, Hilton Worldwide said it will hire 70 part-time employees in Central Florida to work from home. The employee would take calls at their home for Hilton reservations. A spokeswoman for the company...
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10 best (and real) work-at-home jobs

Searching for jobs you can do from home used to be a matter of scanning the Sunday classifieds for offers to get rich quick by stuffing envelopes. Now, exposure to at-home employment opportunities has exploded, and a wide range of...
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Leading Call Centers Reduce Time-to-Hire by 50%

SEATTLE, Sept. 24, 2015 /PRNewswire/ — Jobaline, Inc. reported today that leading call centers in the U.S. have increased the volume of quality candidates by 200 percent, reducing their time to hire and their job advertising expenses by 50 percent after...
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Philippines Call Center Workers Face Challenges

MANILA— When Americans call for customer support there is a good chance the agent on the other end of the telephone line is Filipino. The Philippines has the world’s largest business process outsourcing, or BPO, industry, employing some one-million workers....
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The Philippines has become the call-center capital of the world

Ever since Joahnna Horca lost her father, a doctor, in a South China Sea typhoon, her large family has struggled to make ends meet. So after Horca earned a college degree in social work, an older sister nudged her to...
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How to become a call center CEO

Young professionals in the business process outsourcing industry have the opportunity to become chief executives, according to a co-founder of call center company TaskUs Philippines. TaskUs Philippines co-founder  Bryce Madlock (right) and Jaspar Weir Bryce Maddock, chief executive and co-founder...
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Telstra, TeleTech open new PH contact center

MANILA, Philippines — Australian telecommunications company Telstra and TeleTech opened a new contact center in the Philippines. The facility, located at the Five E-Com building in Pasay City, consists of three floors which will host Telstra and TeleTech employees and...