NexRep, which lets people do call center work from their homes, is seeing an unprecedented pool of workers as people in other jobs look for safer work-from-home options. Teladoc’s virtual health visits jumped 92% in the first quarter, forcing the...

MANILA— When Americans call for customer support there is a good chance the agent on the other end of the telephone line is Filipino. The Philippines has the world’s largest business process outsourcing, or BPO, industry, employing some one-million workers....