What type of job is this?
* This is a “Full Time” job. * This is a “Part Time” job. * This is a
“One Time” job. * This is a “Seasonal” job.

Does the Call Center need to provide their own VOIP (Dialer)?
* Yes, Call Center must provide their own VOIP * No, Call Center will
use our VOIP (Dialer) * Not Applicable (NA)

Does the Call Center need to provide their own data?:
* Yes, the call center must have their own data. * No, Everything is
inbound. * No, We provide the data. * Not Applicable (NA)

If there is a live transfer involved do you require a buffer?
* Yes * No * NA

How long of a buffer do you consider billable?
90+ Seconds

Do you require a warm hand off? *(Introduction of potential Client
from the Call Center to your live agent)
* Yes we want a warm hand off * No we do not require a warm hand off
* Either way is fine * Not Applicable

Upload Any Supporting Documents:
No file attached

Are you working with one of our agents?
* Yes * No * I am a broker.

Agents Name:
Kay Bigelow