If you’ve spent any time in the call center, BPO, or performance marketing industry, you’ve built relationships. Maybe it’s a buyer who trusts your recommendations. Maybe it’s a vendor who always takes your call. Most people sit on these relationships...

If you have been in sales for more than a few years, you already know that the hardest part of any outbound campaign is not closing — it is getting someone on the phone who actually wants to talk to...

If you buy leads for any type of sales campaign — insurance, financial services, solar, home services, legal, or any other industry — you have almost certainly encountered the debate between live transfer leads and aged leads. Both have their...

Data Monster Launches Founding Vendor Program — 25 Free Verified Spots Available During CallCentersForHire.com Relaunch Auburndale, FL — June 2026 — Data Monster, Inc. today announced the launch of its Founding Vendor Program, offering the first 25 qualified vendors on...

Customer Experience Opinion about your Call Center Why invest in call centers? Investing in call centers enables you to manage customer experience through the management of your people So, what happens when you choose not to invest in contact center...

Flash back a few decades and health insurers looked a lot different. Once viewed as mere claims processors for employer-sponsored plans, health insurance companies in recent years have picked up a growing number of patients who receive benefits from public...

Transparency Market Research observes that the global durable equipment market is reasonably fragmented due to a strong presence of several players. The key players contributing to the market dynamics are Stryker Corporation, Medtronic plc., Baxter International, Inc., Becton, Dickinson and...

By Katie Lannan State House News Service BOSTON — A day after one state agency announced health care cost growth had been limited to 1.6 percent in 2017, another state authority on Thursday approved a rate schedule calling for an...

In mid-October, you’ll have a chance to make key changes to your healthcare coverage under Medicare. Dan Caplinger (TMFGalagan) Sep 10, 2018 at 8:34AM Most Americans turn to Medicare after their 65th birthdays to give them the assistance they need...

The Google generation is changing industries from retail to call centers — and everything in between. Thanks to the internet, DIY solutions to problems big and small are often just a few clicks away. But when it comes to a...