Right To EARN Relationships Call Centers Hourly
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At RnJ Infotech everything we do is inspired by our MISSION and VISION of providing the best customer experience for each and every interaction. You will find our culture and communication and our values in building collaborative client relationships
Which industry is your product used for:
Business to Consumer ,Customer Service ,Diabetic Supply ,IT Support (Tech) ,
Year In Business?
Do you provide data for your client?
No, Client provides data.
Do you have your own Dialer platform?
No, we use our clients login for Dialer.
How do you charge your clients?
We always charge hourly.
Does your Call Center come with management and support?
Sometimes, depends on client.
Can you provide a test to the client?
Sometimes, depends on the client.
What hours are your agents available for hire?
Describe in detail how your calls are generated and sent over or answered?
Calls are generated through client software called VICI Dial which we are currently using for two outbound campaigns.X-lite dialer is integrated to VICI dial software. Once logged into X-lite and VICI DialAgents hear a ringing tone on Xlite, Once received the call is established and they start communicating with customers.
If the buyer is not satisfied with your call center services do you have "Replacement or Refund policy" if so what is that policy or policies?
Yes, there is a refund policy.
Why should someone pick your Call Center?
we work as per clients requirement efficiently and we quote lesser than the market, so that client would be benefitted, looking into our benefit as well.Wherein, keeping in mind the quality, time, Service, market value and growth.We work on hiring like minded individuals and also having the best training facilities in order to give best service across all requirements. We as RnJ work as a family instead of treating individuals as employees which gives us the strength to stand out among others and work together to solve any problems.
I am willing to take payment through Escrow.com, managed by Data Monster, Inc. Escrow.com guarantees me payment as long as I deliver the agreed services or products. My buyer will pay upfront into Escrow.com and is sure to get the agreed service or products and quality assured by me and my call center. (You will get an email from us explaining further. Escrow.com will email you once you have an inquiry or offer with buyer and transaction details.)*
Yes I am willing to get paid through escrow.
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