Posts tagged with: hire virtual call center

NexRep, which lets people do call center work from their homes, is seeing an unprecedented pool of workers as people in other jobs look for safer work-from-home options. Teladoc’s virtual health visits jumped 92% in the first quarter, forcing the...
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The pandemic has forced major changes in the way federal agencies serve customers. In a matter of weeks during the month of March, tens of thousands of call center operators and customer service professionals working on behalf of the government...
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Companies caught short by the pandemic are hiring from a pool that was already prepared to handle a surge in phone traffic away from offices. A workplace injury two decades ago when she was newly pregnant left Robin Ervin with...
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As Covid 19 puts the world to a stand still companies are scrambling for answers. Call Centers have now been recognized as the answer and more than likely a permanent endeavor moving forward. Market research and experts all agree that...
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Keith Baldwin has been in the recognition and promotional products business since the 1980’s, building Spike’s, his Philadelphia-based firm, from a handful of employees to nearly 50 as it expanded into events management. In those four decades, he never had...
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  “The governor has declared delivered foods or curbside pickup essential businesses,” said Mike LaRosa, CEO of the family-owned company with 65 restaurants. “The operation of this call center is essential to processing orders at LaRosa’s.” But that doesn’t mean...
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Quarantines will end. Remote work could be here to stay. As the coronavirus pandemic forces millions of Americans to shelter in place, many are forced to do their jobs from home for the first time ever. And when all this...
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