Posts filed under: Health Insurance

Quarantines will end. Remote work could be here to stay. As the coronavirus pandemic forces millions of Americans to shelter in place, many are forced to do their jobs from home for the first time ever. And when all this...
Continue Reading →
KEY POINTS Companies are enabling remote work to keep business running while helping employees follow social distancing guidelines. A typical company saves about $11,000 per half-time telecommuter per year, according to Global Workplace Analytics. As companies adapt to their remote...
Continue Reading →
The coordinator of the coronavirus response emphasized that social distancing, not masks, was still the most important step people could take. Critical medicines are running low, and nearly 10 million Americans have lost their jobs. RIGHT NOWThere are now more...
Continue Reading →
Global Voice Analytics Market By Application (Sentiment Analysis, Sales & Marketing Management, Risk & Fraud Detection, Call Monitoring, Others), Component (Solution, Services), Deployment Mode (Cloud, On-Premises), Organization Size (SMEs, Large Enterprises), Vertical (BFSI, Retail & E-Commerce, Telecommunication, Healthcare & Life...
Continue Reading →
When is Medicare Open Enrollment? Louise Norris April 19, 2019 Medicare open enrollment dates The annual Medicare open enrollment period is from October 15 to December 7. NEW as of 2019: Medicare Advantage open enrollment (January – March) Medicare changes...
Continue Reading →
With Medicare Support, CGX / PGX Genetic Cancer Testing Goes Mainstream. Medicare will now cover FDA-approved CGX / PGX gene sequencing tests to match patients with cancer treatments. This year, nearly 1.7 million Americans will be diagnosed with cancer. Most...
Continue Reading →
Customer Experience Opinion about your Call Center Why invest in call centers? Investing in call centers enables you to manage customer experience through the management of your people So, what happens when you choose not to invest in contact center...
Continue Reading →
Significant Changes to Call Centers Activity Law 52 of October 17, 2018, which regulates call centers activities for commercial use amends the tax incentives received by these companies. The legislation provides that in order to make use of the tax...
Continue Reading →
Call Centers in the Philippines Call centers in the Philippines have taken over the world. Outsourcing, in general, has grown in popularity for company and consumer alike. It has made companies more productive by taking over some of the tasks...
Continue Reading →
Greater telephone wait times, but not abandonment rates, were associated with lower patient perceptions of their ability to obtain urgent care in a timely manner. ABSTRACT Objectives: There is little research on the relationship between call center performance and patient-centered...
Continue Reading →