Key priorities Joe Biden Create a public option health care plan that expands off the Affordable Care Act. Decrease the price of prescription drugs. Protect abortion access. Invest $775 billion in child and elder care. Read details of Biden’s plans...
Concern about data security, power outages, and poor internet service fuels a return to offices. For Americans with questions about their bank accounts, mobile phone service, or e-commerce orders, getting answers has long involved talking on the phone with someone...
Companies caught short by the pandemic are hiring from a pool that was already prepared to handle a surge in phone traffic away from offices. A workplace injury two decades ago when she was newly pregnant left Robin Ervin with...
BEDFORD COUNTY, Va. (WDBJ7)– Almost a month ago, Bedford County created a hotline for COVID-19 calls. They say they’ve seen plenty of usage out of it since then. WDBJ7 photo So far, the call center has received about 250 phone...
“The governor has declared delivered foods or curbside pickup essential businesses,” said Mike LaRosa, CEO of the family-owned company with 65 restaurants. “The operation of this call center is essential to processing orders at LaRosa’s.” But that doesn’t mean...
Quarantines will end. Remote work could be here to stay. As the coronavirus pandemic forces millions of Americans to shelter in place, many are forced to do their jobs from home for the first time ever. And when all this...
KEY POINTS Companies are enabling remote work to keep business running while helping employees follow social distancing guidelines. A typical company saves about $11,000 per half-time telecommuter per year, according to Global Workplace Analytics. As companies adapt to their remote...
The coordinator of the coronavirus response emphasized that social distancing, not masks, was still the most important step people could take. Critical medicines are running low, and nearly 10 million Americans have lost their jobs. RIGHT NOWThere are now more...
Global Voice Analytics Market By Application (Sentiment Analysis, Sales & Marketing Management, Risk & Fraud Detection, Call Monitoring, Others), Component (Solution, Services), Deployment Mode (Cloud, On-Premises), Organization Size (SMEs, Large Enterprises), Vertical (BFSI, Retail & E-Commerce, Telecommunication, Healthcare & Life...
When is Medicare Open Enrollment? Louise Norris April 19, 2019 Medicare open enrollment dates The annual Medicare open enrollment period is from October 15 to December 7. NEW as of 2019: Medicare Advantage open enrollment (January – March) Medicare changes...